By
James
Updated on
That feeling you get after writing the last paper of your high school diploma is incomparable– isn’t it?
Sure, you may spend the next few days partying and traveling with friends, but you must also consider earning. Instead of involving yourself in time-wasting activities, why not look for a job where you can earn a decent amount?
We’re sure you must have heard the saying, “time and tide wait for none”– this stands especially true for people in their late adolescence!
One of the easiest and most fun ways to make money is by becoming a text chat operator. Yes, the chat operator industry is huge, and most companies require only a high school diploma to hire you for the job.
So, is your interest piqued to take up the role of a text chat operator? Then read this guide to find out the 25 legit websites that offer text operator jobs from home.
How Much Do Text Chat Job Operators Earn?
You already know that most companies hiring for chat operator jobs don’t list specific degrees and hire people mainly on their communication skills. Certainly, you must be wondering how much money people earn in online chat support jobs, right?
On an average basis, they make between $6 and $16 per hour. While it’s not a lot of money, you can earn a decent payout, given that you dedicate several hours daily.
Note that the compensation of online chat operators differs from company to company. Some companies offer bonuses and other perks to their text chat operators. On the other hand, others offer hourly rates, as we mentioned above.
As a fresher with little to no experience, you can earn around $10 per hour as a live chat operator, which isn’t bad.
25 Legitimate Text Chat Operator Jobs And Email Support Jobs From Home
As a newbie who doesn’t know much about the text chat operator industry, finding a reliable company for text chat jobs may appear a daunting task. But don’t worry, for we’ve put together a list of 25 legitimate companies that can make you a part of their customer support team while offering you decent remuneration.
Shall we dive in, then?
1. Apple
Average pay– $16 per hour.
Have you been eyeing the latest iPhone model launched this year? Well, you can make a decent sum by joining the Apple text chat operator team, after which you can purchase the model in a few months.
Without a doubt, Apple is one of the most recognizable companies in the world, which means you can expect better compensation by working as its customer service representative. On average, customer support agents earn $16 an hour by helping Apple customers. Of course, the remuneration isn’t carved in stone– you can expect more than that.
Every customer service agent of Apple receives a computer and other necessary equipment needed to do the job from home.
Don’t have any previous customer service experience? Well, Apple is among those few companies that provide training to its customer service agents before they start offering live chat services to clients.
And here’s a spoiler– customer support agents of Apple get the golden opportunity of buying its products at a discount. Despite being a remote text chat operator, you may be entitled to a savings plan, health insurance, and other membership perks of the company.
2. Zapier
Average pay– $15 per hour
Trusted by Meta, Dropbox, and other renowned companies, Zapier is an automation platform that has multiple vacancies for customer support jobs.
Zapier offers $15 per hour for live chat operator jobs, so you can earn hundreds by dedicating a few hours each day. Besides high payout, the company provides a desktop or laptop along with other tools needed for home customer service jobs.
Finding chat operator jobs at Zapier won’t be challenging because the company is present in more than 20 countries.
And since it isn’t a stickler for time, you can choose to work anytime you want. Of course, you need good communication skills besides a stable internet connection to secure a chat operator job at Zapier.
3. Capital Typing
Average pay– $16 per hour
Capital Typing often posts job opportunities for research and data entry on various websites.
Occasionally, it hires people for online chat jobs to handle customer inquiries. Besides live chat support, operators may have to assist customers via email by responding to their queries.
In the customer support industry, Capital Typing is one of those companies that offer good compensation to its live chat agents. You can earn $16/hour by taking up a text chat operator job at the company. As such, you can make lots of money if you commit to working 30 to 40 hours a week.
4. Gear Launch
Average pay– $14 per hour
A trusted partner of not hundreds but thousands of businesses, Gear Launch links Shopify customers with online chat job operators to help them navigate the platform easily.
Everyone knows that Shopify is a global e-commerce platform that allows people to sell their products all over the world. As such, it hires only those who are qualified enough for customer service positions.
Like Zapier, Gear Launch allows people to provide live chat services at their convenience, meaning you can choose your working hours. You need not work long hours to make a lot of money because the company offers $14 per hour for live chat jobs.
Having an internet-enabled computer and outstanding communication skills can help you secure the live chat operator job at Gear Launch.
5. Site5
Average pay– $14 per hour
Have a degree or diploma in website design or development? Well, you can apply for the job of a text chat operator at Site5 and help website designers whenever they need it.
Anyone applying for chat agent jobs at Site5 must remember that they may have to work up to 20 hours a week. As for remuneration, the company offers $14 per hour, which means you can make $280 a week– it isn’t bad for a side hustle.
Site5 goes the extra mile to offer people hired for live chat operator jobs paid vacation, health insurance, and other perks.
6. Kelly Connect
Average pay– $15 per hour
Another reputable company that offers text chat operator jobs is Kelly Connect, a staffing company. Kelly Connect also offers opportunities for the roles of customer service agents.
Once you become a part of its customer support team, you’ll receive a computer from the company to carry out the work. For every hour you help its customers, you’ll receive $15, so you can easily draw around $200 a month.
And if you wish to earn more than that, we suggest you apply for full-time text chat operator jobs. Anyone with a high school diploma and great chatting skills can apply for the role of chat operator at Kelly Connect.
The company offers up to $300 bonuses to its trainees– so your efforts won’t go unnoticed. For this reason, Kelly Connect would be a great place to earn a handsome remuneration as a live chat agent.
7. Support.com
Average pay– $12 per hour
Support.com is a worldwide leader in homesourcing devoted to offering technical support solutions to clients across the globe via home-based experts.
While you can apply for a live text chat operator from any part of the world, your chatting skills must be on point to secure the job. One of the best things about this company is that it provides paid training to newcomers.
So, if you’re a fresh graduate looking for a job to pay your bills, Support.com is your destination to earn a decent amount every month.
Besides flexible shifts, official team members enjoy medical coverage and paid leaves. Do note that whoever applies for live chat operator jobs will have to undergo a background check before they start working for the company.
8. Indeed
Average pay– $10 to $15 per hour
Are you disappointed because you’re unable to secure a text chat operator job because of a shortage of customer support positions? Try Indeed.com because it’s one of the most popular job boards in the world, so finding live chat operator jobs won’t be a problem.
Unlike others, it’s a job platform where multiple companies post their openings for chat operator jobs. Therefore, the pay isn’t fixed; it depends upon the company that is hiring.
What’s great about this platform is that you won’t have to go through the lengthy procedure of creating an account. Instead, you can simply write “text chat operator jobs from home” in the search bar, and numerous options will be displayed on your screen.
Indeed also allows job searchers to set up personalized job alerts to receive notifications in their inboxes.
9. OutPLEX
Average pay– $11 per hour
Those blessed with great typing skills and exceptional communication skills must send their resume to OutPLEX– a global leader in digital and voice CX.
People from different backgrounds are considered for chat operator jobs provided they have a high school diploma and experience in customer service. Your chances of securing the job are higher if you’ve got exceptional sales skills.
Though most chat agents make around $11 an hour, some hire people on a commission basis. As such, the more hours you commit, the greater the money you’ll make from OutPLEX.
Understandably, the prerequisites for chat operator jobs are a reliable internet connection and an efficient computer. In case you don’t have any of the two, you won’t be able to be a part of its customer support team.
10. BestBuy
Average pay– $11 per hour
Chances are that you must have also bought something from BestBuy because of the amazing deals offered by the brand. Smartphones, video games, TVs, and computer accessories– BestBuy is home to a variety of electronic items.
BestBuy often has openings in the US for text chat operator jobs to assist customers by answering their queries. While a high school diploma and top-notch communication skills are required, you need to have some knowledge about the electronic products it sells.
Having prior experience working at Apple is a bonus because BestBuy sells its products. Hence, those who have already worked as customer service agents of Apple are more likely to secure the job than those who haven’t.
Even the payout of text chat operators at BestBuy is decent, as it offers $11 an hour. However, BestBuy expects its text chat operators to work for at least 35 hours per week, which amounts to $385.
11. Uber
Average pay– $10 per hour
Uber is a great place to earn a few dollars by working as a customer service agent all over the globe. As a live chat agent, you’ll have to respond to complaints and inquiries made by customers.
Compared to chat operator jobs of other companies, Uber expects its agents to work for at least 40 hours a week. And as it offers $10 hourly compensation for the service rendered, you’ll earn no less than $400, which is great.
That’s not all; Uber offers its customer service agents exclusive discounts on rides and paid time off. You will be hired by Uber only if your communication skills are strong, although it provides three days of training to recruits to prepare for the role. Therefore, you can work remotely without issues; however, make sure whichever place you work from has a high-speed internet connection.
12. SiteStaff
Average pay– $10 per hour
For experienced text chat operators, this Denver-based live chat company SiteStaff is an ideal place to drop their resumes. That’s because it hires only those chat hosts who had taken up chat operator jobs in the past and pays them around $10 for every hour they work.
Chat hosts are even compensated for the training period, which few companies do. As soon as your training period is over, you’ll join its text chat operator team and receive commissions on sales and weekly bonuses like others.
Long story short, SiteStaff is an excellent company where you can grow as a chat host and draw decent amounts each month.
13. Arise
Average pay– $10 per hour
Veterans, college students, retirees, and stay-at-home moms who want to earn money from the comfort of their homes must consider checking out Arise platform for job vacancies. Not just text chat operators, the company also hires virtual call center representatives in its customer support team.
Arise offers $10 per hour to its text chat operators– so you can take home as much as $500 if you dedicate 50 hours monthly. Also, if you’re a fresher who doesn’t know much about helping customers through a chat-based system, let us tell you that the company offers training and orientation.
As it hires people to provide live chat support, you’ll have to be quick in answering customers’ queries; in short, your typing speed must be good.
Do you wish to manage your own customer support business? Arise can make your dream come true, as it allows people to register their remote customer support agency.
14. The Chat Shop
Average pay– $10 per hour
One of the leading premium conversational agencies, The Chat Shop offers customer and technical support to companies in need of them. Naturally, it hires customer service agents of all kinds, including text chat operators.
For text chat operator jobs, The Chat Shop offers an hourly rate of $10, which is decent for anyone looking for a part-time hustle to earn a few dollars. Though the company expects its text chat operators to work at least 20 hours weekly, you can work up to 40 hours.
Noteworthily, you’ll be trained for a brief period before handling a client’s website for live chat support, so it’s an ideal place for beginners. However, The Chat Shop gives more preference to people who are natives of the US or UK and those who are experienced in the field.
15. Fiverr
Average pay– $10 per hour
Ever heard of Fiverr, where you can sell professional services at your rate? Well, those in quest of text chat operator jobs must join Fiverr, for it connects you with clients interested in hiring people as text chat operators.
Joining Fiverr is easy-peasy– all you need to do is click on “join,” create an account and post a gig for text chat or live chat services. As soon as your gig goes online, clients interested in your services will reach out with an offer.
Despite the base rate being $5, most text chat operators charge about $10. And the best part? Fiverr is an online marketplace that is used by people all over the world, so there’s a high possibility of grabbing clients.
16. Sedgwick
Average pay– $10 per hour
Sedgwick, launched in 1969, has emerged as the global provider of technology-related benefits, risks, and integrated business solutions. As such, it’s one of the best places in the industry to work as a text chat operator.
This multinational company is currently hiring people for full-time jobs and has chat hosts in 65 countries. Besides health benefits, Sedgwick offers pensions to its employees, and that’s what separates it from the rest.
If you work at Sedgwick, you’ll receive $10 for every hour spent assisting its customers. And for those who don’t have a laptop or desktop, the good thing is that Sedgwick provides everything you’ll need in the work-from-home setup.
17. Concentrix
Average pay– $10 per hour
Like Sedgwick, Concentrix also provides computers to whoever it hires for text chat operator jobs.
Excellent communication skills are needed to work as a text chat operator, but you’ll be at an advantage if you’re a techie. Once you’re hired by Concentrix, your role shall be to handle complaints and inquiries of customers professionally and provide them with sound advice and relevant solutions through chat.
Usually, text chat operators are paid $10 per hour for working from home. However, you need to remember that Concentrix expects its employees to work for a minimum of 40 hours weekly.
One thing that we appreciate about the company is that it follows a bi-weekly payment cycle, so you’ll receive your payment twice a month.
18. Automattic
Average pay– Not disclosed
Tumblr, Longreads, WordPress.com, or WooCommerce– chances are you must have come across these sites at some point. But do you know that Automattic is the mastermind behind these websites? Hence, it would be a great platform to work for as a text chat operator.
Currently, the company has customer service representatives in more than 70 countries worldwide– that’s a whopping number!
Unlike other companies, Automattic hasn’t disclosed its pay rate, but employee reviews hint that the company offers good remuneration. Notably, it compensates its text chat operators for the cost of software and equipment along with allowances for setting up a work-from-home office.
Vacation policy, pension contribution, and life insurance are other benefits you’ll receive for being a part of Automattic.
19. Live World
Average pay– $7 per hour
Have you completed a course in digital marketing or love spending time on social media platforms? Well, Live World could be the right destination for landing a job as a text chat operator.
This digital marketing agency hires people for social media customer services, so social media addicts can apply at Live World. Today, the company manages the social media properties of more than 300 businesses, so there are multiple positions for text chat operators.
Upon joining its text chat operator team, you shall be expected to provide feedback and answer questions from customers via live chat. Initially, you may earn $7 from the company, but your pay will increase with time.
Note that you’ll join the text chat operator team of Live World only if you know how to operate Twitter, Facebook, and other social media platforms. And if you’re bilingual, you can serve as a translator and earn double the money.
20. Alorica
Average pay– $9 per hour
Trusted by more than 250 clients, Alorica is well-known for offering outsourcing customer support; that’s why it always has vacancies for virtual call center agents and text chat operator jobs.
To serve its vast clientele, the company hires people from various regions and different languages– so securing a job at Alorica won’t be much of a challenge. And since the majority of its clients run online businesses, you can work for the company from any corner of the world.
The pay offered by the company is $9/hour, which isn’t as great as others, but it offers referral bonuses to its employees. And if you’re a student working part-time at Alorica, rest assured that the company will pay your tuition fees.
21. Third Channel
Average pay– Shopping voucher
Instead of paying dollars, Third Channel gives its text chat operators shopping vouchers to provide the best customer support experience to its customers.
To ensure efficient operations, the company hires only motivated text chat agents who can provide reliable solutions to customers’ queries. Having rich knowledge of the products it sells is important, but being courteous is another quality the company looks for when hiring for text chat operator jobs.
At Third Channel, text chat operators are hired so that they can convert site visitors into customers. Therefore, if you have exceptional sales skills, you’ll earn way more (in voucher form) than other chat operators.
22. iubenda
Average pay– Not disclosed
Are you a law student and possess rich knowledge about legal matters? iubenda offers excellent opportunities to law students by hiring them to provide legal solutions to its clients.
Besides, you can apply for a home-based legal advisor at the firm and help customers by offering sound advice via phone. Unlike other firms, iubenda hires only those who have completed their graduation, so high school diploma holders aren’t eligible for the role.
Not to forget, you’ll be considered for the role of a text chat operator only if you have worked elsewhere as a legal customer service agent. If you’re a graduate, have prior experience as a legal customer support agent, and are a resident of Canada and the US, drop your application at iubenda today!
23. ModSquad
Average pay– $10 per hour
In the customer service industry, ModSquad is a well-known company that works with NFL, PBS, AE, and other leading national brands.
Since its inception in 2007, the company has been working remotely, which is why it’s perfect for people looking for text chat operator jobs from home. ModSquad allows its text chat operators to work at their flexible timings, which means you can work as many hours as you want.
Other than a reliable internet connection, your communication skills must be excellent to be a part of ModSquad.
24. ECS Virtual Support
Average pay– $10 to $14.25 per hour
A premier telecommunications agency, ECS Virtual Support hires customer support agents for highly recognized luxury brands, including Fortune 500 companies. Since its clientele is vast, it has multiple openings for text chat operator jobs.
However, that doesn’t mean its employees have to work round the clock; in fact, it gives its text chat operators the freedom to work at their own flexible time. And as it pays its text chat operators on an hourly basis, you can decide the number of hours you wish to assist its customers.
As a chat host of ECS Virtual Support, you can work from home, meaning anywhere in the world. You just need to have a functioning computer and a stable internet connection to answer customers’ queries.
Besides, you must have a high school diploma or GED and be above 18 years to apply for the text chat operator job at ECS Virtual Support. We’d also like to mention that the company conducts a background check and drug test of text chat operators, so you must be ready.
25. Ginger
Average pay– $18 per hour
Are you a licensed therapist or mental health coach? Ginger is an interesting platform where you can connect with people suffering from mental health problems and give them life-changing advice via text messages.
Besides having a relevant degree, you must have earned a certificate for health coaching positions. Despite being a text chat operator job, you’ll have to show all the certifications, licenses, and degrees, as you would for psychiatrists and therapist positions in a walk-in office.
Naturally, the compensation you’ll receive for the role will be more than that offered for standard text chat operator jobs. At Ginger, you’ll have a flexible working schedule and receive wellness stipends, paid parental leaves, and FDA.
Summing It Up
Text chat operators are the backbone of any business because they assist visitors or audiences with various queries, helping them convert into customers.
No fancy degrees are needed to serve as text chat operators except for a few– medical and legal industries. However, your communication skills must be excellent; and since most companies offer remote positions, you must have a strong internet connection to get the job done.
Anyone– be it a stay-at-home mom, student, or retiree– can apply for text chat operator jobs from home and earn a decent amount every month. Also, text chat operator jobs aren’t nine-to-five, so you can work at your own convenient time. Best of all, you need not step out of your home, as the majority of companies offer work-from-home positions.
Be sure to check all the companies that we’ve mentioned in the list to see which ones fit your experience and schedule– all the best, folks!
About The Author
Reviewed by
James
James is a writer who is a self-confessed kitchenware and coffee nerd and a strong advocate of Sundays, good butter, and warm sourdough.
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