Earning money in today’s times has become easier than ever– and you’d agree with us!
The majority of stay-at-home individuals are taking up work-from-home jobs to earn some money from their comfort zone. Of late, people have been searching for companies that hire virtual call center agents that allow them to work remotely.
One of the reasons people prefer working as a call center representative is because call center companies offer a good package. As a customer service representative, you could earn as much as $30,061 annually– that’s what Glassdoor says!
And since most companies offer a flexible schedule, you can apply for a remote job at a call center company as a part-time hustle. Besides, you’ll be provided with all the necessary equipment needed to carry out your responsibilities.
That said, let’s dive into exploring the 18 legit companies that hire virtual call center representatives.
Basic Qualifications For Online Call Center Jobs
Though remote, every company has certain requirements that all candidates must meet to be eligible for providing call center services. You’ll be eligible for call center jobs only if:
- You have prior experience working as a sales agent, customer service representative, or a call center agent
- You have problem-solving ability
- Excellent communication or interpersonal skills
- Proficient in computer use and phone handling
- Excellent typing skills
- Access to a quiet workplace
Job Description Of Online Call Center Agents
Also known as call center representatives and technical support agents, virtual call center agents are responsible for performing the following tasks:
- Perform telemarketing, i.e., marketing of services and products through phones
- Address concerns of various customers
- Communicate with customers via emails and live chats
- Attend phone calls
- Call customers for account verification purposes
18 Legitimate Virtual Call Center Jobs From Home To Earn Up To $19 Per Hour
Average earning– $15 to $19 per hour
Working as a call center agent for Progressive can help you earn up to $19 per hour– surprised? One of the leading auto insurance and property companies, Progressive is known to pay high salary packages to its employees.
That’s not all; every call center agent of the company is eligible for paid leaves, maternity support, medical insurance, 401(k) matching, and free or discounted products or services. And did you know that Progressive has received multiple accolades for providing unmatched customer and insurance services?
Average earning– $17 to $20 per hour
Have one to two years of call center experience? Well, PhoneBurner is looking forward to receiving your application for virtual call center jobs.
Besides customer service experience, you must be a resident of the US, well-acquainted with Zendesk and chat programs like Intercom, and have excellent communication skills.
PhoneBurner offers full-time positions for virtual call center jobs, where agents will have to respond to queries of customers via phone calls, emails, and chats from their homes. This means that PhoneBurner might not be the right company for those interested in working as part-time virtual call center agents.
Average earning– $15 to $18 per hour
Though a small-sized company, Cranky Concierge is growing at a fast rate. And since it pays around $18 per hour for virtual call center jobs, it deserves mention on the list.
It’s among those companies that don’t hire call center agents to work for nine to five; instead, its call center agents are expected to work at odd hours. So, you’ll have to work at night till the wee hours of the morning, depending on the hours you agree to dedicate. As such, it’s an excellent place for people who are looking for a part-time hustle to earn extra money.
Of course, you must have prior customer service experience to be a part of the call center agent team of Cranky Concierge, along with great communication skills.
Average earning– $15 per hour
If you’ve scoured the internet for companies hiring for virtual call center jobs, you might have stumbled upon Liveops. In the industry, Liveops is a very renowned company that hires virtual call center agents as independent contractors.
Basically, Liveops connects businesses and companies with clients who are in need of call center services. Surprisingly, the company has more than 20,000 individuals working as independent contractors.
Applying for virtual call center jobs at Liveops is easy-peasy– all you need to do is log into its website and check job postings. What’s more, the company posts jobs for different industries, including retail, life and health insurance, roadside assistance, and many more. As such, candidates can apply to whichever industry they find suitable.
$15 is the hourly rate for working as a virtual call center representative at the company, but you may be eligible for more if you perform well. Besides, you can work on your own flexible schedule because Liveops doesn’t state any hourly requirements.
Average earning– $15 to $17 per hour
Are you considered a fashionista among your friends? Or, do you stay updated about the fashion industry no matter what? Whatever the case, we’ve got a perfect job for you! Nordstrom is an online platform where you can share your knowledge with those struggling to keep themselves up to date about ongoing trends.
Anyone who wants to be a part of Nordstrom as a virtual call center agent must be well-informed about what’s in vogue, from clothes to jewelry. For helping its customers, Nordstorm rewards its remote workers between $15 and $17 on an hourly basis.
Like other employees, you’ll be eligible for paid leaves (up to five weeks), health insurance, maternity leave, and 401(k) matching. What’s more, one of the employee benefits Nordstrom offers is that you can shop its products at hefty discounts as a part of its online staff.
Average earning– $15 per hour
Cox Communications welcomes applications from students who have earned a diploma in the finance and accounting sector. So, anyone who’s looking for a work-from-home job where they can put their degree to use can sign up at Cox Communications as a virtual call agent.
Note that the company is very selective when it comes to recruiting people for online jobs. Not just about the country, but the company hires people from selective cities. Hence, we suggest checking its website before you proceed with your application.
Average earning– $14.50 per hour
Offering a remuneration of $14.50 per hour, Kelly Services often hires motivated individuals for virtual call center remote jobs.
Of course, experienced people have the edge over inexperienced ones, but the company offers three months of training to freshers. Freshers receive $13.50 for the first three months, which will increase after training. Also, you must be a resident of the United States to work for Kelly Services.
However, the company doesn’t offer part-time roles for virtual call center jobs. This means you should apply at Kelly Services only if you’re ready to commit eight to nine hours every day. Interestingly, Kelly Services makes payments weekly, and that’s what sets it apart from others in the industry.
Average earning– $14 per hour
Another legit company where you can apply for virtual call center jobs is Sedgwick– a worldwide leader in offering technology-enabled insurance benefits, business solutions, and casualty risk coverage.
What’s surprising is that the company has around 900 branches that are spread across 65 countries. Sedgwick has more than 26,000 employees who work for it; even then, it invites applications almost every other day for virtual call center agents. That’s because it is among those few companies that receive new customers regularly.
With Sedgwick, you can take home hundreds of dollars provided you work for at least eight to ten hours a week. Precisely, it offers $14 per hour to its virtual call center agents, which is great for a part-time job.
Despite being a remote position, the company offers its employees pension plans and death and health benefits.
9. Capital One
Average earning– $14 per hour
Interested in dealing with clients from the banking sector? Then drop in your resume at Capital One, a well-known financial corporation that has a vast clientele that demands assistance on a daily basis.
For every hour you dedicate to serving its client, the company offers you $14. Thus, you can earn hundreds of dollars a week if you work 20 hours/week. Besides, you’ll enjoy additional perks like paid leaves, health insurance, and 401(k) matching.
Oh, and did we mention that Capital One offers discounts on most products and services to its employees?
Average earning– $13 per hour
Are you a stay-at-home individual who’s free from 11 AM to 1:30 PM? During this hour, you can make a decent sum by working as a virtual call center agent at Enterprise.
Usually, the firm hires people as independent contractors and pays $13 hourly or more than that. As per the policy of the company, you’ll be offered a few more perks, such as health insurance, 401(k), and paid time off alongside other bonuses.
Average earning– $12 per hour
In the electronic and software sector, Support.com is a well-known company because of the top-notch technical assistance it offers to its clients. Anyone well-informed about technical support must apply for virtual call center jobs at Support.com.
Unlike other companies, it employs both freshers and experienced individuals, so anyone can apply for the position of virtual call center agent.
A full-time tech-savvy individual earns about $12 an hour; alongside that, they receive additional perks such as tuition reimbursement, health insurance, paid time off, and paid training.
Average earning– $11 per hour
Have a high-speed internet connection and exceptional communication skills? Email your resume to Asurion, so you can start making money by working as a virtual call center agent.
The company allows its agents to set their own schedule, be it morning or evening, depending on their availability. Asurion doesn’t offer a high salary package as its hourly rate is $11, but it would be great for freshers, if not experienced candidates.
At Asurion, your task would be to troubleshoot customers’ faulty devices via calls; therefore, you’ll have to be aware of its products and mobile insurance services.
Average earning– $11 per hour
Are you comfortable answering incoming calls and helping people with reservations, inquiries, customer complaints, and telemarketing? If yes, then you could be a part of one of the leading hotel chains of the world, Hilton.
This famous work-from-home call center company hires call center agents to assist its customers with anything they need. Medical insurance, paid time off, and 401(k) matching are some benefits you’ll receive, along with $11 an hour.
Hilton offers its call center agents almost everything they’ll need to pull off the job successfully. It will send you a flash drive, Ethernet cable, VoIP headsets, and a mini PC. As such, you won’t have to spend even a penny on starting your job at Hilton.
Also, the company provides its employees with free training before they start carrying out their duties. Hence, both freshers and experienced individuals can apply for virtual call center jobs at Hilton.
Average earning– $10 to $11 per hour
Teleperformance, a global leader in providing integrated digital services, outsources its customer support workforce, including virtual call center agents.
On a regular workday at Teleperformance, virtual call center agents have to deal with seasonal job volume spikes, so you must be prepared for it. The remuneration offered to virtual call center agents is between $10 and $11, but that isn’t the only benefit you’ll receive as an employee.
Instead, it has a fun festival and a sports club for all its employees, which includes its virtual call center agents too.
Average earning– $10 to $12 per hour
This call center registration platform usually has retirees, moms, and all kinds of stay-at-home individuals as call center agents. Arise allows individuals to start their own virtual call center company remotely.
But, if you wish to work as an independent contractor, you can join the platform and earn about $10 to $12 an hour by assisting its clients. Noteworthily, Arise offers training to its employees to ensure they don’t face troubles while working remotely.
What’s more, the company allows its agents to work at their own convenient timings, so you can assist its customers anytime you want.
Average earning– $10 per hour
Recognized as a global provider of customer service assistance to a variety of businesses, Concentrix hires virtual call center agents after every few weeks or months.
Though the company pays its employees around $10 an hour, you can pocket more money by working extra hours. As such, Concentrix allows its call center agents to work at different times on different days, from 5 AM to 5 PM.
Notably, the company reimburses payments twice a month, and the employees can decide their preferred payment mode.
From customer and sales representatives to technical support agents, SITEL has openings for multiple positions. This Florida-based company outsources large volumes of workers and connects them with giant firms and enterprises.
At SITEL, here’s what you’ll have to do as a virtual call center agent:
- Billing inquiries
- On-phone installations and troubleshoots
- Service and product orders
- Inbound calls from customers
If you take up a virtual call center job at SITEL, you’ll enjoy paid leaves, medical insurance, and 401(k) matching alongside employee discounts on most services and products. The company outsources virtual call center agents from the United States, so you can visit its office today to drop your CV.
Average earning– $10 per hour
Among other companies on the market, TTEC is another customer solutions company based in Colorado that recruits virtual call center agents. Surprisingly, it has call centers all over the world with more than 50,000 agents. Every call center agent receives $10 an hour to assist its customers.
Other than that, TTEC offers discounts to its workforce, 401(k) matching, health coverage, and wellness programs.
Summing It Up
Working from home and earning around 19 dollars and hour sounded like a distant dream in the bygone days, but today, it has become easier than ever.
Sure, experienced individuals won’t have trouble finding virtual call center jobs, but freshers may face challenges in landing their first job. Besides a high school diploma, you need a stable internet connection, and your communication skills must be on point. If you tick off all three boxes, you’re more likely to secure the job than other applicants.
To sum up, virtual call center jobs are excellent for people who wish to make extra money without stepping out of their homes.
Now that you know the 18 legitimate companies, are you ready to take up a virtual call center agent job? Be sure to check the eligibility criteria before applying for the role of call center agent to see if you’re a perfect fit.
Best of luck!
[wp post shortcode here]